{"id":138033,"date":"2026-05-22T14:36:04","date_gmt":"2026-05-22T12:36:04","guid":{"rendered":"https:\/\/shop.wellnesspatince.sk\/odstupenie-od-zmluvy\/"},"modified":"2026-05-22T14:36:04","modified_gmt":"2026-05-22T12:36:04","slug":"odstupenie-od-zmluvy","status":"publish","type":"page","link":"https:\/\/shop.wellnesspatince.sk\/en\/odstupenie-od-zmluvy\/","title":{"rendered":"Odst\u00fapenie od zmluvy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"138033\" class=\"elementor elementor-138033 elementor-138030\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21f6ad1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21f6ad1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4cfac72\" data-id=\"4cfac72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aa2fe26 elementor-widget elementor-widget-spacer\" data-id=\"aa2fe26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35eedb5 elementor-widget elementor-widget-shortcode\" data-id=\"35eedb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">        <div class=\"oodz-wrapper\" id=\"oodz-wrapper\">\n\n                        <div class=\"oodz-success\" id=\"oodz-success\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\">\n                <div class=\"oodz-success-check\" aria-hidden=\"true\">&#10003;<\/div>\n                <h3>Withdrawal received<\/h3>\n                <p id=\"oodz-success-msg\"><\/p>\n            <\/div>\n\n            <form class=\"oodz-form\" id=\"oodz-form\" novalidate>\n                <input type=\"hidden\" id=\"oodz_wp_nonce\" name=\"oodz_wp_nonce\" value=\"e0401b454c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/138033\" \/>\n                <div class=\"oodz-intro\">\n                    <h2 class=\"oodz-title\">Withdrawal from contract form<\/h2>\n\n                                            <div class=\"oodz-custom-notice\">\n                            <p><strong>Ubytovacie a stravovacie slu\u017eby:<\/strong> Spotrebite\u013e nem\u00f4\u017ee od tejto zmluvy odst\u00fapi\u0165 preto\u017ee ide o zmluvu, predmetom ktorej je poskytnutie ubytovac\u00edch slu\u017eieb na in\u00fd \u00fa\u010del ako na \u00fa\u010del b\u00fdvania, poskytnutie stravovac\u00edch slu\u017eieb alebo poskytnutie slu\u017eieb s\u00favisiacich s \u010dinnos\u0165ami v r\u00e1mci vo\u013en\u00e9ho \u010dasu a pod\u013ea ktorej sa pred\u00e1vaj\u00faci zav\u00e4zuje poskytn\u00fa\u0165 tieto slu\u017eby v dohodnutom \u010dase alebo v dohodnutej lehote.<\/p>\n<p> Pou\u010dujeme V\u00e1s, \u017ee pokia\u013e sa m\u00e1 na z\u00e1klade zmluvy o slu\u017eb\u00e1ch za\u010da\u0165 poskytovanie slu\u017eby pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy alebo ak o poskytovanie slu\u017eby pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy \u017eiadate, tak\u00e9to poskytnutie je mo\u017en\u00e9 na z\u00e1klade V\u00e1\u0161ho v\u00fdslovn\u00e9ho s\u00fahlasu. Udelen\u00edm s\u00fahlasu so za\u010dat\u00edm poskytovania slu\u017eby pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy str\u00e1cate po \u00faplnom poskytnut\u00ed slu\u017eby pr\u00e1vo na odst\u00fapenie od zmluvy. Ak odst\u00fapite od zmluvy o slu\u017eb\u00e1ch a pred za\u010dat\u00edm poskytovania slu\u017eieb ste udelili tak\u00fdto s\u00fahlas ste povinn\u00fd uhradi\u0165 iba cenu za skuto\u010dne poskytnut\u00e9 plnenie do d\u0148a doru\u010denia ozn\u00e1menia o odst\u00fapen\u00ed od zmluvy.<\/p>\n<p>Potvrdzujem, \u017ee som bol pou\u010den\u00fd o vy\u0161\u0161ie uveden\u00fdch n\u00e1sledkoch s\u00fahlasu so za\u010dat\u00edm poskytovania slu\u017eieb pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy a na z\u00e1klade tohto pou\u010denia v\u00fdslovne s\u00fahlas\u00edm so za\u010dat\u00edm poskytovania slu\u017eby e\u0161te pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy.<\/p>\n                        <\/div>\n                        \n                    <p>Under EU Directive 2023\/2673 you have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.<\/p>\n                                        <div class=\"oodz-guest-note\">\n                        <strong>Important:<\/strong>\n                        Enter the e-mail address you used when placing the order. If you no longer have access to it, fill in the billing postcode from the order.                    <\/div>\n                                    <\/div>\n\n                <div class=\"oodz-row\">\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-meno\">\n                            Full name                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input\n                            type=\"text\"\n                            id=\"oodz-meno\"\n                            name=\"meno\"\n                            autocomplete=\"name\"\n                            value=\"\"\n                            required\n                        >\n                    <\/div>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-email\">\n                            E-mail address                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input\n                            type=\"email\"\n                            id=\"oodz-email\"\n                            name=\"email\"\n                            autocomplete=\"email\"\n                            value=\"\"\n                            required\n                        >\n                    <\/div>\n                <\/div>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-objednavka\">\n                        Order number                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                                            <input\n                            type=\"text\"\n                            id=\"oodz-objednavka\"\n                            name=\"objednavka_id\"\n                            placeholder=\"e.g. 12345\"\n                            value=\"\"\n                            required\n                        >\n                        <p class=\"oodz-field-help\" style=\"margin-top:6px;\">\n                            Once you fill in your e-mail (or postcode), we will load the products from this order so you can select them with checkboxes.                        <\/p>\n                                    <\/div>\n\n                <div id=\"oodz-deadline-info\" class=\"oodz-deadline-info\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\"><\/div>\n\n                                <div class=\"oodz-field oodz-field-psc\">\n                    <label for=\"oodz-psc\">\n                        Billing postcode from the order                        <span class=\"oodz-optional\">(if you no longer have access to the original e-mail)<\/span>\n                    <\/label>\n                    <input\n                        type=\"text\"\n                        id=\"oodz-psc\"\n                        name=\"psc\"\n                        maxlength=\"10\"\n                        placeholder=\"e.g. 01001\"\n                        autocomplete=\"postal-code\"\n                    >\n                <\/div>\n                \n                <div class=\"oodz-field\">\n                    <fieldset>\n                        <legend>\n                            Withdrawal scope                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/legend>\n                        <div class=\"oodz-radio-group\">\n                            <label class=\"oodz-radio-label\">\n                                <input type=\"radio\" name=\"rozsah\" value=\"cela\" checked>\n                                Whole order                            <\/label>\n                                                        <label class=\"oodz-radio-label\">\n                                <input type=\"radio\" name=\"rozsah\" value=\"ciastocne\">\n                                Selected products only                            <\/label>\n                                                    <\/div>\n                    <\/fieldset>\n\n                                        <div class=\"oodz-refund-info\" id=\"oodz-refund-info\" style=\"display:none;\"><\/div>\n                <\/div>\n\n                                                <div class=\"oodz-field\" id=\"oodz-produkty-checkbox-row\" style=\"display:none;\">\n                    <label>\n                        Products you are withdrawing from                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <p class=\"oodz-field-help\" style=\"margin-top:0;\">\n                        Check the products from the selected order that you want to withdraw from.                    <\/p>\n                    <div class=\"oodz-produkty-checkboxes\" id=\"oodz-produkty-checkboxes\"><\/div>\n                <\/div>\n\n                                <div class=\"oodz-field\" id=\"oodz-produkty-row\" style=\"display:none;\">\n                    <label for=\"oodz-produkty\">\n                        Products you are withdrawing from                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <textarea\n                        id=\"oodz-produkty\"\n                        name=\"produkty\"\n                        rows=\"3\"\n                        placeholder=\"List the product names (one per line)\"\n                    ><\/textarea>\n                <\/div>\n                \n                <div class=\"oodz-field\">\n                    <label for=\"oodz-poznamka\">\n                        Note                        <span class=\"oodz-optional\">(optional)<\/span>\n                    <\/label>\n                    <textarea\n                        id=\"oodz-poznamka\"\n                        name=\"poznamka\"\n                        rows=\"2\"\n                        placeholder=\"Reason for withdrawal or other notes\u2026\"\n                    ><\/textarea>\n                <\/div>\n\n                                                <div class=\"oodz-field\">\n                    <label for=\"oodz-iban\">\n                        IBAN                                                    <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                                            <\/label>\n                    <input\n                        type=\"text\"\n                        id=\"oodz-iban\"\n                        name=\"iban\"\n                        autocomplete=\"off\"\n                        placeholder=\"e.g. GB29 NWBK 6016 1331 9268 19\"\n                        required                    >\n                    <p class=\"oodz-field-help\">\n                        Enter your IBAN so we can return the money to your bank account.                    <\/p>\n                <\/div>\n                \n                            <div class=\"oodz-field oodz-field-gdpr-info\">\n                <p style=\"font-size:13px;color:#555;margin:0;line-height:1.5;\">\n                    Your personal data is processed for the purpose of handling your withdrawal from contract, on the basis of Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (legal obligation under EU Directive 2023\/2673). For details, see the <a href=\"https:\/\/shop.wellnesspatince.sk\/en\/personal-data-protection\/\" target=\"_blank\" rel=\"noopener noreferrer\">privacy policy<\/a>.                <\/p>\n            <\/div>\n            \n                <div class=\"oodz-error\" id=\"oodz-error\" role=\"alert\" aria-live=\"polite\" style=\"display:none;\"><\/div>\n\n                <button type=\"submit\" class=\"oodz-submit-btn\" id=\"oodz-submit\">\n                    <span class=\"oodz-btn-label\">Confirm withdrawal from contract<\/span>\n                    <span class=\"oodz-btn-spinner\" aria-hidden=\"true\" style=\"display:none;\">\n                        <span class=\"oodz-spinner\"><\/span>\n                        Sending\u2026                    <\/span>\n                <\/button>\n\n                <p class=\"oodz-footer-note\">\n                    After submission you will receive a confirmation to the e-mail you entered, with the exact date and time the notification was received.                <\/p>\n            <\/form>\n\n        <\/div>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53169d2 elementor-widget elementor-widget-spacer\" data-id=\"53169d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":492,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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